Phone
Call us for immediate assistance during business hours.
+61255504821Contact Sail Traveler
How can we help you plan your next cruise?
We welcome your questions, feedback, and partnership ideas. Our team monitors messages regularly and responds to most inquiries within two business days.
Use the form below for detailed inquiries. For urgent matters, call during Melbourne business hours.
Direct Contact Details
Reach the Sail Traveler team
Choose the channel that best suits your inquiry. All contact details are monitored by our Melbourne-based editorial and operations team.
Send us a detailed message and we'll reply within two business days.
[email protected]Postal Address
For formal correspondence, write to our Melbourne office.
Level 8, 120 Collins Street, Melbourne VIC 3000, AustraliaContact Form
Send a message
Complete the form below and we'll get back to you as soon as possible. Required fields are marked with an asterisk.
Response Expectations
What to expect after you contact us
We aim to respond to all inquiries within two business days. Complex editorial requests may take longer, especially when they require research across multiple ship classes or onboard venues.
- Business days are Monday to Friday, 9am-5pm AEST.
- Please include relevant details to help us respond accurately, such as the ship name, deck, or article title.
- If your message is urgent, call us directly during business hours and reference your email if you have already sent one.
- We prioritise corrections, safety-related feedback, and partnership inquiries with clear scope.
Privacy Note
Your privacy is protected
We only use your contact details to respond to your inquiry. We never share your information with third parties, and we do not add you to marketing lists without your explicit consent.
See our Privacy Policy for full details on how we handle your data.